If you don't find your answer on the shipping page or
the frequently asked questions page, you can
email our customer service desk anytime. We will always respond within 24
hours.
For policies, prices, your account, and all questions related to shipping, click
here.
For returns, you must have a Return Merchandise Authorization number which is issued
here.
Our return period has been extended until January 31st, 2008 for Christmas gifts.
If you're wondering about something, chances are the answer is
here.
Your personal information is treated confidentially. Our privacy policy can be read
here.
If you've got a FEDEX tracking number, you can click here
to see the status of your order.
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