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Shipping information

Our return period has been extended until January 31st, 2008 for Christmas gifts.


FEDEX transit times for Sunday, 2/10/2008
Next Day Air, ordered before 3:00 pm ET today will arrive on Tuesday.
Next Day Air, ordered after 3:00 pm ET today will arrive on Tuesday.
2nd Day Air, ordered before 3:00 pm ET today will arrive on Wednesday.
2nd Day Air, ordered after 3:00 pm ET today will arrive on Wednesday.
3 Day Express Saver, ordered before 3:00 pm ET today will arrive on Thursday.
3 Day Express Saver, ordered after 3:00 pm ET today will arrive on Thursday.

Need a Return of Merchandise Authorization Number?
Click here to get one. Please read our return policy below before requesting RMA #s.

What happens with back orders?
Back ordered items usually ship within 2 to 4 weeks. Although your account is charged when you place your order, we will contact you about crediting your account or selecting a different item should you choose not to wait. We never charge additional fees for split shipments shipping within the Continental United States.

When will I receive my shipment?
We ship FEDEX Ground, so expect to receive your purchases within 3 to 7 business days, unless the item is on back order. For back ordered items, please see above. To speed things up, you may choose Overnight, 2nd Day Air and 3rd Day FEDEX options when you check out. For overseas or international shipping see below.

We will send you an email (providing your order shows a valid email address) as soon as the order ships along with your FEDEX tracking number!

If you have a pending order and a FEDEX tracking number, click here to track your order.

To US Military addresses and all US Protectorates, we ship with USPS Priority Mail. Our USPS orders only leave our warehouse on Tuesdays and Fridays. Generally, orders placed Tuesday - Thursday will ship on Friday morning, and orders placed Friday - Monday will ship on Tuesday morning. Once a USPS order ships, it should take 2-7 days to reach its destination.

If shipping is free, why is there a Packaging Fee of $4.95?
Shipping is free, no matter how many items or how heavy or how far they must go within the continental USA. Many times our shipping cost exceeds $30 to $40 on a single order. The Packaging Fee is PER ORDER, not per item, so you could order 50 items, pay no shipping, only the one-time, per order charge of $4.95. This Packaging Fee is standard on many sites and is a set amount to help defray the cost of packaging and stocking items. There is no Packaging Fee for orders that contain only gift certificate purchases.

How much is overseas or international shipping?
Overseas shipping varies by country and continent. We'll be happy to email you with the details for any of our items. Shipping charges are based on weight and dimensions. We ship to most international locations with FEDEX International Economy. For Puerto Rico, The US Virigin Islands, US Military addresses, and some international locations with P.O. Boxes, we ship with USPS Priority Mail. The easiest way to get a shipping quote is by placing the items in your shopping cart and then pressing the Next button in the shopping cart. Simply follow the instructions and you will get a quote without even having to place an order. If you have trouble with the first method, then just add the items you want to the shopping cart. Then email us with the item numbers you selected. You'll see them in your cart after you've made all your choices. Jot the item numbers down (or cut and paste them) and email us at service@ediscountgolf.com.

Note: Any charges associated with importation, including customs duties and value-added taxes, are not included in the Ediscountgolf.com price. These charges are the sole responsibility of the customer. International customers will be contacted directly by FEDEX regarding payment of duties and customs. We recommend that our international customers contact their local FEDEX office for details on how these charges are calculated and payment is processed.

Also Note: Due to cost issues, customized shirts will not be shipped outside of the Continental US unless the order only includes customized shirts.

What is Ediscountgolf.com's return policy?
At Ediscountgolf.com. We will help you with returned merchandise if you follow the simple steps below:

1. Merchandise must be returned by you in protective packaging IN ADDITION TO THE MANUFACTURER'S PACKAGING, within 15 days of receipt.

The return period has been extended until January 31st, 2008 for Christmas gifts.

With the exception of shoes exchanged for a different size, a 15% return fee applies (15% of the cost of the item; for example $50 item = $7.50, $100 item = $15, and so on). For exchanges within the Continental United States, we'll pay the freight back to you.

2. Merchandise must be unused/undrilled, and in the same condition it was shipped to you.

3. The RMA form printed from our website for your return must be returned with the merchandise.

4. Obtain a Return Authorization # (RMA) and mailing address by clicking here BEFORE returning any merchandise to us.

5. Unfortunately, we can not accept returns of discontinued or closeout merchandise.

6. Customized items, such as apparel, can not be returned or exchanged.

7. All returns must be made with UPS Ground or FedEx Ground.

8. If a customer refuses a package with the shipping company (FEDEX, UPS, USPS) without being authorized by Ediscountgolf.com to do so, and the contents of the package being refused are identical to the items ordered by the customer, Ediscountgolf.com reserves the right to charge to the customer any fees incurred by the said shipping company.

9. After receiving and confirming the condition of the returned merchandise Ediscountgolf.com will gladly credit your account!

Defective Merchandise
All items are covered by the original manufacturers' warranties. See their terms and conditions. Ediscountgolf.com will replace defective merchandise with identical product. We cannot, however, offer credit or refunds.

3G - 1.800.424.2695
900 Global - 1.800.424.2695
AMF - 1.800.424.2695
Brunswick (Bags) - 1.800.297.8555
Brunswick (Balls) - 1.800.937.2695
Brunswick (Shoes) - 1.888.833.9837
Cobra - 1.800.336.7784
Columbia - 1.800.626.8350
Dexter - 1.888.833.9837
Ebonite - 1.800.626.8350
Elite - [customerservice@elitebowling.com]
Etonic - 1.866.838.6642
Hammer - 1.800.626.8350
KR - 1.800.297.8555
Lane Masters - 1.888.526.3645
Master - 1.800.854.3794
MoRich - 1.877.530.0324
Pro Release - 1.607.272.0591
Roto Grip - 1.888.450.6290
Storm - 1.800.369.4402
Track - 1.800.626.8350
VISE - 1.800.323.0039


FEDEX transit times for Sunday, 2/10/2008
Next Day Air, ordered before 3:00 pm ET today will arrive on Tuesday.
Next Day Air, ordered after 3:00 pm ET today will arrive on Tuesday.
2nd Day Air, ordered before 3:00 pm ET today will arrive on Wednesday.
2nd Day Air, ordered after 3:00 pm ET today will arrive on Wednesday.
3 Day Express Saver, ordered before 3:00 pm ET today will arrive on Thursday.
3 Day Express Saver, ordered after 3:00 pm ET today will arrive on Thursday.